What steps should leaders take in response to an EO complaint?

Leaders must take an Equal Opportunity (EO) complaint seriously to uphold the integrity of the Army and ensure a respectful work environment. The correct response involves a commitment to investigate the complaint promptly and thoroughly, which demonstrates to all personnel that the organization values fairness and accountability.

Maintaining confidentiality is critical in this process. It safeguards the privacy of the individuals involved and encourages others to come forward without fear of retaliation. Confidentiality also helps protect the integrity of the investigation, allowing facts to surface without external influence or bias.

Overall, this approach not only respects the rights of the complainant but also protects the rights of the accused until the investigation concludes. Taking these steps fosters trust in the EO process and reinforces the Army's commitment to a culture free of discrimination and harassment.